Frequently Asked Questions (FAQ's)


1. Are we on the phone for the whole class?
  Yes you are. Or you can join via Skype – see below. We can all hear each other speak unless I mute the call . This means you have to find either

a. A good position for your speakerphone
   
b. A way to practice with a headset over your head or around your ear. This will limit things a bit, but I’m sure our collective creativity will overcome any obstacles

   
2. Isn't it expensive to have a 90 minute phone call?
  The best providers of bridging lines exist in the United States. This means that each time you attend a class, you will need to phone the United States or use Skype on broadband internet. Phone calls are usually cheaper via PREPAID phone cards but the quality is somewhat diminished. In Australia Telstra currently have a package you can subscribe to as an add-on to your home phone account where you can call for 2 cents/minute – the quality is great.

a. If you want a PREPAID CARD in Australia I recommend the purchase of a $20 card - it should last for the 10 week course. To ring the USA costs about 1.7 c/min with this account. So a 90 minute class will cost you a local call plus about $1.60 from your card! To use this prepaid account you call a local phone number using your normal phone service. You then select your language and then key in the pin code from your prepaid card followed by the number you wish to dial. Cards are available at Post Offices and Newsagents.
   
b. In other countries it’s best to research your own local options – ask a back-packer they always know the cheapest deals!

   
3. What about Skype?
  If you have broadband then Skype is a great option as you can put your computer speakers on to hear the class and you have more control of volume. Skype is free and easy to use. It does use up a lot of megabytes though, so it depends on your account.
   
4. Is there time to talk to other students?
  We can be social just before or after the class – I can keep the lines open for those who want to chat and catch up.
   
5. Can I talk to you during the practices?
  If necessary you can talk to me during the class to check on what we are doing. I suggest that this should happen between practices.
   
6. What equipment do I need?
  To make communications as easy as possible, I am suggesting that the best phone equipment would be a Bluetooth (wireless) headset, or a good-quality speakerphone. This will allow minimum interruption to the practices. The second-best option, as far as I can see, is to use a lightweight headset plugged into a cordless phone. Otherwise see Skype above and turn your speakers on!
   
 
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